yuCash
What is yuCash?
yu - the most affordable mobile network in Kenya in partnership with Obopay (a leading player in mobile banking and payments technology provisioning internationally) is proud to provide a service that is transforming the way people and small businesses transact. yuCash presents a significant step towards delivering universal access to financial services through innovative mobile banking and payments services.
How to register
- Customer registration
The customer needs to perform the following steps:
- Visits an authorized Obopay agent store and completes the registration formalities.
- The customer gets a welcome SMS and a confirmation code.
| Agent Locations |
| Nairobi | Click to download Our Agents Locations |
| Coast and Eastern | Click to download Our Agents Locations |
| Central and Riftvalley | Click to download Our Agents Locations |
| Western and Nyanza | Click to download Our Agents Locations |
Note: The customer cannot do any transactions till the service is activated.
The activation process for a non-Yu subscriber is as follows:
- Customer sends an SMS ‘ACTIVATE’ to the Obopay number <626>.
- Customer receives an IVR call from Obopay to activate the new registration.
- Customer enters the following verification information:
- Confirmation Number (sent in the welcome SMS)
- Last 4 digits of the ID that was used for registering the Obopay
- Once the data is verified, the customer needs to set the following:
- Mother’s date of birth as a secret answer. This secret answer will be used by the customer to identify themselves to Customer Support representatives and in other places as an added verification
- Obopay PIN
- The service is now activated.
The activation process for a Yu subscriber is as follows:
- Customer uses the Obopay Activate menu on the Obopay STK application.
- Enter the confirmation number.
- Enter last four digits of registered ID.
- Provide mother’s date of birth as a secret answer.
- Create an Obopay mobile PIN.
- Re-enter the Obopay mobile PIN.
- A confirmation is requested.
- The result screen is shown.
Agent registration
yuCash now have over 3000 agents countrywide and the list is growing daily. Click here for a detailed list of the agents. Agent wishing to provide mobile payment services has to register with ETKL by filling in an Agent Registration Form and enter into a legal contract once the approval is made.
yuCash Services
Some of the services that yuCash by Obopay registered users enjoy include:
Depositing money | The registered user is able to visit a yuCash by Obopay appointed agent and deposit cash into their stored value accounts. |
Sending money | The registered user is able to send the funds held in their stored value accounts to other users instantly. |
Withdrawing cash | yuCash by Obopay users with funds in their electronic accounts are able to visit the registered agents and withdraw cash from their accounts with ease and convenience. |
Prepaid Top-Up | Registered users are able to buy yu airtime and top up their own or any other prepaid yu line at any time from wherever they are from funds in their yuCash by Obopay accounts. |
Balance inquiry | Users are able to check the balance in their accounts at any time wherever they are. |
Extra servises
In addition to services highlighted above, yuCash by Obopay brings to the Kenyan consumer a unique and innovative range of services that have never been experienced in the local market. These include:
Requesting money | This unique feature enables the recipient of the money to initiate the transaction and request the sender to send a certain amount of money. The sender only has to confirm and have sufficient funds to send and the transaction gets concluded. |
Transaction history | Each registered user is able to get a complete record of their recent transactions. This enables users to keep a clear track of transactions on their account and eliminate the need to keep a manual record of yuCash by Obopay transactions. |
Short message with transactions | A registered yuCash by Obopay user gets an opportunity to add a short message with transactions. This unique feature for example enables a sender to include instructions such as ‘5000 for fees, 1000 pocket money’ with a send money instruction for Kes 6000, at no added cost. |
Help | yuCash by Obopay users are able to get help directly out of their mobile phone menu and receive answers to queries about the service without having to call the customer help line. |
Invitations | The yuCash by Obopay platform provides users with the ability build their own networks of regular users by sending invitations to their friends and other contacts into the service directly from the menu. |
yuCash Tariffs
Please click here to download yuCash tariffs.
The next generation of mobile money transfer is here!
Terms and Conditions
Please click here to download yuCash terms and conditions.
